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All about the new CRBA/Renewal Booking Site

Writer's picture: Shira BrownShira Brown

Step-by-Step Guide to Schedule an eCRBA in person or Video, or a renewal Interview Appointment

  1. Access the Scheduling Website Open your web browser and navigate to the designated URL: https://acs.usvisascheduling.com/acs-scheduling-appointment/ will take you to the login page for scheduling eCRBA and renewal appointments.

  2. Login and Proceed

    • Enter your credentials if you already have an account.

    • Click on the “Continue” button after logging in.

  3. Family Details Section

    • Click on the “Family Details” tab.

    • Select “Add Appointment” to begin scheduling.

  4. Select Appointment Type

    • When prompted, select “No” for any immediate in-person services.

    • Choose “Regular Appointment” to proceed with an eCRBA video interview.

  5. Enter Parent/Guardian Information

    • Fill in the “First/Given Name” of the primary parent or legal guardian.

    • Complete the required fields as per your family’s details.

  6. Choose Appointment Type

    • From the dropdown menu, select “eCRBA Video Interview” as your appointment type. or selecting “Consular Report of Birth Abroad” as the service.

  7. Verify Parent Details

    • Input the “First Parent/Legal Guardian’s Given Name”.

    • For example, if the name is "Manny," type this into the provided field. Repeat for the second parent/legal guardian if applicable.

  8. Document Delivery Options

    • Choose a delivery method for your documents:

      • Premium Location – Choose this option if you prefer picking up the documents from a specified location.

      • Premium Delivery – Select this for direct home delivery.

      • Pickup - also available for you

  9. Confirm and Finalize Appointment

    • Review all the entered details for accuracy.

    • Submit your appointment request to secure the date and time.

    • You should receive a confirmation email with details of your appointment.

  10. If you are submitting a crba, head to this site to complete the first form:


To apply for a CRBA online, you need to create a MyTravelGov account. MyTravelGov is a secured, encrypted portal. Watch this brief presentation to learn how to apply for an online CRBA.

  • Once you have created a MyTravelGov account you can access eCRBA and submit your application online. The easy-to-use online process provides applicants with step-by-step instructions on how to complete the application. You may review the necessary documents for the CRBA application in advance by reviewing this checklist.

  • Once you complete the online application and submit payment, you will then be directed to schedule your appointment in Jerusalem or Tel Aviv. Please do NOT make another (or duplicate) payment for a CRBA ($100) at the time of your appointment. If you are unable to find an available appointment immediately after finishing the eCRBA application, please note that we release CRBA appointments every Wednesday between 3-4 PM for the following week.

  • Attend your scheduled in-person interview with your original documents and their photocopies (single-sided). Original documents will be returned to you after reviewing your application. You must provide English translations for all foreign language documents. The child must be present at the time of application. Generally, both parents also attend the interview.



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